Rent a bike FAQ (Vienna, Baden and Mödling bike rentals)

Q. Where i can pick up the rental bike ?

There are 2 options – Address delivery (for bookings over 3 days and more) or self pick up in Guntramsdorf (near Vienna )

Q. How can i pay for bike tour or the rental service ?

You can use online card payment, online email invoice, cash, PayPal

Q. How old your rental bikes are ?

Normally its last year models. But anyway, all bike always professionally serviced and prepared for your adveture.

Q. Can i pick up and return the bike durring the day ? ( i dont know  the exact time )

Yes, you can. We have self pickup and drop options, just contact us and ask ( the services should be paid beforeahed)

Q. Should i pay bike damage deposit ?

You can pay the refundable bike damage deposit ( approx. 100 EUR) or you can buy additional bike damage insurance (starting from 5 UER per day).

Q. What should i have to rent a bike ?

Its easy. You are 18 years old or more and you have valid national ID (passport, drivers license).

Q. Do you have helmet, pedals, rack, panniers or other stuff to rent ?

Yes, sure. Just let us to know what you need and we will manage this.

Q. Can i rent a bike at the place without pre-booking or rent the bike the same day ?

Unfortunatelly, its almost impossible. First of all we need time to prepare bike for customer, make a reservation for the bike you want to rent.

We are making extra quality rental service and its cant be done immidiatelly. Please contact us and make booking at least for 1-2 days before.

Q. I am younger that 18 years old. Can i rent a bike or book the bike tour ?

Its great thet we have so young clients, but rental agreement and wiever should be signed by person older than 18 YO with valid ID cards.

Bike tours F.A.Q.

Q. Can i join the group bike tour ?

Sorry, at this moment we offer only high class private bike tours. It means we can do the tour only for you and for couple of your friends.

Q. Is the bike rental price included on tour price ?

We have few price options for every tour you can find at our website. Feel free to ask if you have some doubts about the price.

Q. If I get tired or bored during the bike tour, can we change it along the way?

Yes, of course. but we try to develop a tour program in advance to suit your capabilities and needs, to avoid such situations

Q. Who is the tour guide ?

Usually it’s me. My name is Yurii. 25 years on a bike, 15 years of experience in conducting group and private bike tours, about 100 thousand kilometers of experience in mountain, road and gravel biking, 35 countries visited with a bike as a tourist or guide.